Gummed paper tape dispensers are indeed essential for secure and efficient box sealing. However, they can sometimes encounter issues such as inconsistent moisture levels, tape jams, and mechanical failures. Here are some common problems and practical fixes.
As always you can contact Machinery Support for assistance - MachSupp@iTape.com or (813) 345-3070
1. Dispenser Won't Turn On:- Check the power cord: Ensure it's plugged in properly and the outlet is functioning.
- Evaluate the power supply: Check for secure connections and visible cord damage.
- Reset the surge protector: If applicable, reset it to see if that resolves the issue
- Check the main fuse: Ensure it hasn’t blown and replace it if necessary.
2. Tape Not Dispensing:
- Verify tape loading: Ensure the tape is loaded correctly and follows the proper path
- Clear blockages: Remove any small pieces of tape that might be obstructing the tape path per the tape loading diagram.
3. Tape Not Wet When Dispensed, Not Sticking or Peeling Away From the Carton
Adjust the water level: Ensure the water tank has enough water.- Clean the brushes: Remove any excess glue build-up on the brushes to ensure proper wetting
- Adjust the water level: Ensure the water tank has too much water.
4. Tape Jamming or Improper Feeding
- Symptoms:
- Crumpled tape: Check the feed wheel tension or missing upper tape plate
- Frequent jams: Remove any foreign matter that may be obstructing the tape path, remove any excess glue build up on the brushes
- Inconsistent tape lengths: Check feed wheel tension.
- Verify Tape loading: Ensure the tape is loaded correctly and follows the proper path per the tape diagram.
5. Tape Not Wet When Dispensed, Not Sticking or Peeling Away From the Carton
- Adjust the water level: Ensure the water tank has enough water.
- Clean the brushes: Remove any excess glue buildup on the brushes to ensure proper wetting
- Adjust the water level: Ensure the water tank has too much water.
6. Check the feed wheel tension or missing upper tape plate- Frequent jams: Remove any foreign matter that may be obstructing the tape path, remove any excess glue build-up on the brushes
- Inconsistent tape lengths: Check feed wheel tension.
- Verify Tape loading: Ensure the tape is loaded correctly and follows the proper path per the tape diagram
7. Why the BP555e WAT Dispenser Stands Out
If you’re looking for a reliable and user-friendly water-activated tape dispenser, consider the BP555e WAT Dispenser from IPG. Designed to meet the demands of busy packaging operations, this electric model offers:
- Consistent Performance: Delivers even moisture application and clean cuts every time.
- User-Friendly Interface: Easy-to-operate controls and intuitive features reduce the risk of errors and downtime.
- Durability and Reliability: Built to withstand high-volume use, making it a lasting investment for your business.
- Eco-Friendly Sealing: Water-activated tape is biodegradable and recyclable, offering a greener packaging solution.
8. Why the BP555e WAT Dispenser Stands OutTo keep any gummed paper tape dispenser—particularly the BP555e model—functioning optimally:
- Perform daily cleanings: Remove any tape scraps, wipe the brush area, and clear any residue from rollers.
- Monitor water levels frequently: Low water leads to inadequate sealing.
- Inspect essential parts monthly: Replace worn brushes and blades, and lubricate moving parts as recommended.
- Stick to compatible tape: Make sure the tape you use aligns with the dispenser’s specifications.
When to Call an Expert
If your dispenser continues to underperform after basic troubleshooting, don’t hesitate to reach out to a professional service technician. Quick action can spare you expensive repairs or prolonged downtime. Whether you own a BP555e WAT Dispenser or another model, expert maintenance can keep it running efficiently for years to come.
Final Thoughts
Gummed paper tape dispensers remain a cornerstone of fast, secure, and eco-friendly packaging. Whether you’re dealing with moisture inconsistencies, tape jamming, or mechanical malfunctions, a little know-how goes a long way toward maintaining smooth operations. By following the troubleshooting tips outlined above and investing in a robust machine—such as the BP555e WAT Dispenser—you can ensure reliable, top-quality sealing results every time.
Have questions or need professional assistance? Reach out to our support team for tailored service and repair solutions that keep your packaging processes on track.
